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Further to Investors in People the IQC also provides guidance, training and accreditation on a range of complimentary organisational development tools. Please read on for more details.

Excellence Model

Regardless of sector, size, structure or maturity, to be successful, organisations need to establish a dynamic and relevant management system. The excellence model is a practical tool to help organisations to do this by measuring where they are on the path to excellence, helping them understand the gaps, and then stimulating solutions. The model has been developed from tested good practice in thousands of organisations across Europe. As a result the model remains dynamic and in line with leading management thinking.

BS EN ISO 9000

BS EN ISO 9001 is an internationally recognised standard for quality. It is based around 8 management principles, which can be applied to organisations of any size operating in any sector. The range of organisations now registered to ISO 9001 is vast, throughout the world.

Compliance with ISO 9000 means that your organisation manages its key processes in a consistent manner and is demonstrating a commitment to quality and continuous improvement.

Work-life Balance

Balancing the needs of individuals with the needs of an organisation is becoming more of a challenge for employers. The term may be seen as the latest buzz word in the business development field but is attracting huge interest across all sectors. A variety of private businesses, large public sector services, schools and charities are all recognising that performance is being improved by directly addressing work and life issues for their employees. Research shows that organisational performance suffers where people are struggling to maintain the balance between work and their home life.

There is a considerable amount of hard evidence available through case study materials to demonstrate organisational benefits can be achieved, such as employee retention, reduced absenteeism, customer retention, increased staff morale leading to improved organisational performance.

Leadership and Management Model

The Leadership & Management model was developed in response to demands from organisations for more guidance and support on how to develop effective leaders & managers, an essential ingredient for successful organisations.

The Leadership & Management model is a framework for making sure that organisations create, manage and invest in effective leadership. It helps to ensure top managers are not only committed to effective leadership and management, but know what it looks like, take the right steps to practice it themselves and, more important, use it to improve organisation performance. The model is not a set of competencies or a good practice guide, but a generic framework in which an organisation can develop effective leaders & managers to suit their business and culture.

Recruitment & Selection Model

Recruiting and selecting the right people for your organisation is paramount. The recruitment & selection model helps you to recruit the skills and abilities you need for future success as well as for now. It provides you with a simple easy to follow framework to guide you through the process of getting the right person for the job.

Recruiting itself is an expensive process; the cost of getting it wrong and having to repeat it is phenomenal. Research in the UK indicates that the average cost to recruit and train one new person is £3, 456 per person. This model aims to reduce this cost and get the right person for the right job every time.